Logistics

Shipping Policy

Transparent shipping information so you know exactly when to expect your handcrafted furniture.

Order Processing Time

All orders are processed within 1–3 business days of payment confirmation. Custom and made-to-order items may require additional production time, which will be communicated at the time of order confirmation.

Estimated Delivery Time

  • Standard delivery: 7–14 business days from the date of dispatch.
  • Custom orders: Delivery timelines will be shared individually based on production schedules.
  • Delivery times are estimates and may vary depending on your location, carrier schedules, and external factors.

Shipping Coverage Areas

We currently ship across India. For international shipping inquiries, please contact us directly at contact.ansanest@gmail.com before placing your order.

Delivery Delays

While we strive to meet all estimated delivery windows, delays may occasionally occur due to weather conditions, logistical challenges, public holidays, or other circumstances beyond our control. We will notify you promptly if a significant delay affects your order.

Customer Responsibilities

  • Ensure the delivery address provided is accurate and complete, including landmarks and contact numbers.
  • Be available to receive the delivery or authorize someone on your behalf.
  • Inspect the package at the time of delivery before accepting it.
  • Sign the delivery receipt only after confirming the outer packaging is intact.

Damaged Shipment Reporting

  • If the outer packaging appears damaged, please note this on the delivery receipt and take photographs before opening.
  • Report any damage to the product or packaging within 48 hours of delivery.
  • Include clear photographs of the damage, packaging, and product labels when contacting us.

Contact Information

For shipping inquiries, delivery tracking, or address updates, please contact us: